Support

Need a hand? We're here to help.

WindowShopping lets you save products from almost any supported HTTPS store and organize them into collections. Monitoring and browser alerts are available only where supported. If you have a question that isn't answered below, email us at support@windowshoppings.com and we'll get back to you.

Getting started

Install WindowShopping on Chrome or Firefox, then save a product from a product page using the floating button or toolbar popup. You can also add a product on the website by pasting its link. The iOS app has been submitted to the App Store and is coming soon, pending approval.

Do I need an account?

No. You can use the browser extension without signing in, where your saved products are stored only in your browser. Create a free account whenever you're ready to sync your library across devices and to the website. When you sign in, you can choose to upload the items you saved as a guest.

Price checks in the browser extension

For supported products, the extension checks about once an hour while your browser is available. Price changes require two consecutive successful observations before the saved price changes or a price alert is sent. Restock alerts are sent only when WindowShopping can confidently match the saved product or exact variant. A sleeping device, a closed browser, retailer blocking, or a page that requires sign-in can delay or prevent a check. Saving a product is separate from automatic monitoring, which may be blocked or unsupported.

Syncing across devices

Sign in with the same account using email and password, Google, or Apple on each device and your saved products and collections will stay in sync. If something looks out of date, make sure you're signed in to the same account and connected to the internet.

Price & back-in-stock notifications

For browser-extension alerts, allow browser notifications and manage alert preferences in WindowShopping settings. Email alerts while the browser is closed are not available yet. The iOS app has been submitted to the App Store and is coming soon, pending approval.

Managing and deleting your data

• Delete an item or collection. Remove any product or collection directly in the extension or website at any time.
• Delete your account. To permanently delete your account and its cloud data, use Account > Data & privacy on the website or the account-deletion control in the extension's settings. If self-service deletion is unavailable, email support@windowshoppings.com for help.
• For full details on how we handle your data, see our Privacy Policy.

Troubleshooting

• A product didn't save with the right details. Some stores lay out their pages in unusual ways. You can edit the title, price, and other fields on the item after saving.
• Something else? Email us with your browser and device details and a short description, and we'll help.

Contact us

Email support@windowshoppings.com. We aim to respond within a couple of business days.