Support

Need a hand? We're here to help.

WindowShopping lets you save products from any online store, organize them into collections, and get alerts when prices drop or items come back in stock — on the iOS app, the browser extension, and this website. If you have a question that isn't answered below, email us at support@windowshoppings.com and we'll get back to you.

Getting started (iOS app)

• Save from Safari. Browsing a store and see something you love? Tap the Share button, then choose WindowShopping. We pull in the product's image, title, and price automatically and add it to your library.
• Add by link. In the app, tap the + button and paste a product URL — we'll fetch the details for you.
• Organize. Group your saves into collections (Home, Wardrobe, Gift Ideas, whatever fits), and add sizes, colors, notes, and priorities.

Do I need an account?

No. You can tap "Continue without signing in" to use the app in guest mode, where your saved products are stored only on your device. Create a free account whenever you're ready to sync your library across devices and to the website. When you sign in, you can choose to upload the items you saved as a guest.

Syncing across devices

Sign in with the same account (email & password, or Google) on each device and your saved products and collections will stay in sync. If something looks out of date, make sure you're signed in to the same account and connected to the internet.

Price & back-in-stock notifications

The app can notify you when a saved item's price drops or comes back in stock. To turn this on, allow notifications when prompted, or enable them later in the app's settings. You can turn them off at any time in the app or in iOS Settings → Notifications → WindowShopping. If you're not receiving alerts, check that notifications are allowed there and that you're signed in.

Managing and deleting your data

• Delete an item or collection. Remove any product or collection directly in the app at any time.
• Delete your account. To permanently delete your account and all associated data, email support@windowshoppings.com from the address on your account and we'll process the request.
• For full details on how we handle your data, see our Privacy Policy.

Troubleshooting

• A product didn't save with the right details. Some stores lay out their pages in unusual ways. You can edit the title, price, and other fields on the item after saving.
• The Share option isn't showing WindowShopping. In Safari's share sheet, scroll the app row and tap More to enable WindowShopping if needed.
• Something else? Email us with your device model and iOS version and a short description, and we'll help.

Contact us

Email support@windowshoppings.com. We aim to respond within a couple of business days.